Call Forwarding
This is a very important feature of the RingCentral Office. With call forwarding, you never miss any important call. Callers who dial your RingCentral Office number are directed to the correct person or department. For example, you can set all of your incoming calls to be sent to your cell phone when you are out of the office. When callers dial your number, it would seem to them that you are actually in your office even when you are away.
RingCentral Office also has call transfer, letting you switch phones while you’re in the middle of a conversation. For example, when you are talking with someone in your office phone, but you have to leave for an important appointment, you can transfer the call from your office phone to your cell phone, without the need for you to cut the call and let the caller knowing about it.
Call forwarding has given me and my business a lot of advantages. My whole team is able to work efficiently because we are always able to reach each other. Without call forwarding, I might have to dial each phone number that one employee owns until I ring the one that they are actually using. Aside from taking a lot of my time, this hassle also costs a lot in call charges.
Call forwarding is the feature that has best helped me in my business since I started with the RingCentral Office. Now that I am running several offices in different locations the country, I go on business trips to check how my teams are performing. I meet with my teams once in a while and make sure that do my part to help them perform well. When I am on trips, I use different phone lines. With call forwarding, I can easily route all calls directed to my extension number to whatever phone I am temporarily using, such as my cell phone or a local landline in whatever state I may currently be in. This is very easy to do. I just need an Internet-connected PC to log in to my RingCentral account and enter the number that I would temporarily use.
Make it yours! Any mobile professional or business
Any business that requires constant traveling can take advantage of the RingCentral call forwarding feature. If, for example, a salesperson has to go from one state to another to personally talk to prospective and existing clients, they can keep their RingCentral number and be in constant communication with their contacts, even when they are using a different local number or cell phone. This way, there is no need to give out a temporary number to all your contacts. Aside from being troublesome, this can confuse clients, customers and business partners about your business number. With call forwarding from RingCentral Office, you get to keep a single business number and stay connected wherever you are.
